Contact Giftexpress Customer Service
Giftexpress Phone Numbers and Emails
Toll-Free Number:
-
(844) 800-6161
Giftexpress Email:
Contact Information
Giftexpress Website:
Giftexpress Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday to Friday
10:00 a.m. to 6:00 p.m. EST
How Good is Giftexpress's Customer Service?
Summary of Giftexpress Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Giftexpress?
Shipping and Delivery Question:
- “I have not received my item”
- “Where is my order”
- “Wrong product”
Request for Information Question:
- “To inquire about my order.”
- “Question about order”
- “Track my order”
Product/ Service Question:
- “Never recieved product”
- “Fake”
- “My address not working”
Refund Question:
- “Refund”
- “I have been trying to reach you guys..I want a refund for the Givenchy very irristiable perfume 2.5 Oz's ,I don't like the smell of it. Please refund my money back to my account. And can you send me a return label to ship it back to you please.”
Payments and Charges Question:
- “Because it seems like I was charge twice for the same items”
- “Double charge”
- “Charged price two times”
Return/ Replace Question:
- “Return/ Refund”
- “Return”
Activation/ Cancellation Question:
- “I do not not want to cancel my order from Walmart”
Other Question:
- “Can't make purchase”
- “Havent received items”
- “Update of my order”
About
GiftExpress is an online store that sells gifts and helps users find something special for their friends and family. The gifts offered by GiftExpress include chocolates, accessories, gourmet gift baskets, cosmetics, perfume, Teddy bears, gift vouchers, premium gifts, singing toys for parents, siblings, kids, women and men, babies, spouse. Fragrances are priced lower compared to other online retailers since GiftExpress buys them directly from manufacturers and in large quantities, which allows keeping retail prices low. Orders are shipped the same day if placed before 1 pm eastern time. Ground shipping is provided for all orders above $58.95, otherwise, the shipping cost is $5.95.
Giftexpress is ranked 315 out of 1754 in Cosmetics and Personal Care category
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