Giftexpress Phone Numbers and Emails

Toll-Free Number:

  • (844) 800-6161

Giftexpress Email:

General Info
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Contact Information

Giftexpress Website:

Giftexpress Help Center:

Corporate Office Address:

Giftexpress
3775 Park ave #5A
Edison, New Jersey 08820
United States

Other Info (opening hours):

Monday to Friday

10:00 a.m. to 6:00 p.m. EST

More contact details

Giftexpress Rating Based on 20 Reviews

Rating details

2.1
more details
Customer service
Product or Service Quality
Website
Turnaround Time

Rating stats

Rating trend

How Good is Giftexpress's Customer Service?

Eduar Ktr
Eduar Ktr
Feels Disappointed | Nov 09, 2023

There was nothing solved. I'm out money, waiting on product

Read full quote
Erinne Zek
Erinne Zek
Feels Disappointed | Sep 30, 2023

Need an update for my order #6448 please

Read full quote

Summary of Giftexpress Customer Service Calls

103 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Giftexpress?

Shipping and Delivery Question:

  • “I have not received my item”
  • “Where is my order”
  • “Wrong product”

Request for Information Question:

  • “To inquire about my order.”
  • “Question about order”
  • “Track my order”

Product/ Service Question:

  • “Never recieved product”
  • “Fake”
  • “My address not working”

Refund Question:

  • “Refund”
  • “I have been trying to reach you guys..I want a refund for the Givenchy very irristiable perfume 2.5 Oz's ,I don't like the smell of it. Please refund my money back to my account. And can you send me a return label to ship it back to you please.”

Payments and Charges Question:

  • “Because it seems like I was charge twice for the same items”
  • “Double charge”
  • “Charged price two times”

Return/ Replace Question:

  • “Return/ Refund”
  • “Return”

Activation/ Cancellation Question:

  • “I do not not want to cancel my order from Walmart”

Other Question:

  • “Can't make purchase”
  • “Havent received items”
  • “Update of my order”

About

Summary

GiftExpress is an online store that sells gifts and helps users find something special for their friends and family. The gifts offered by GiftExpress include chocolates, accessories, gourmet gift baskets, cosmetics, perfume, Teddy bears, gift vouchers, premium gifts, singing toys for parents, siblings, kids, women and men, babies, spouse. Fragrances are priced lower compared to other online retailers since GiftExpress buys them directly from manufacturers and in large quantities, which allows keeping retail prices low. Orders are shipped the same day if placed before 1 pm eastern time. Ground shipping is provided for all orders above $58.95, otherwise, the shipping cost is $5.95.

Giftexpress reviews and complaints

Giftexpress is ranked 315 out of 1754 in Cosmetics and Personal Care category

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